ICS – replacing Issues with Solutions
We established ICS Products on the belief that the customer is entitled to not only the best but a complete service. That may sound simple on paper but in reality, it meant a progressive and bold approach in order to do things differently to established practices.
For starters, ICS believed that our clients should be involved collaboratively in the development of product design and prototyping, and on completion should retain ownership of the design. Our clients appreciate this ‘you pay for it, you own it’ approach and as a result, we benefit from long-term partnerships, repeat business, and industry referrals.
Accessibility and superior customer service are other ways in which we stand out from the rest. Others may promise, but ICS Products actually delivers on being available day and night in accordance with the fluctuating demands of the mining and construction industries we serve.
In all that we do, we strive to become a valued and trusted partner in your company.
The Benefits of Working with ICS Products
With over 100 years combined experience working in the foundry business and diverse areas across the mining, construction and bulk handling industries, the ICS Products Team is dedicated to delivering:
- Complete service from individual design to custom manufacture and supply
- Design/licensing/patent ownership retained by you
- Expertise and industry know-how
- Advanced foundry process, proven metallurgical expertise and technically controlled solutions
- Network of strategic local and global supply partnerships
- Competitive pricing through a commitment to keeping our overheads low
- High quality, long-lasting and innovative products
- A wide range of brands and product types
- Superior pre-, during and after-sales customer service
- Day and night client accessibility.